Privacy Policy

Tact Constructions Pty Ltd
Effective: 20^th August 2026

About this policy

Tact Constructions Pty Ltd (“Tact” “we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, hold, use and disclose personal information, in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy applies to personal information we collect through our website, our construction sites and offices, and our dealings with clients, subcontractors, suppliers, job applicants and members of the public.

By using our website or providing us with your personal information, you acknowledge that your information will be handled as described in this policy.

What personal information we collect

The information we collect depends on how you deal with us. It may include:

Clients and prospective clients: name, address, phone number, email address, property and site details, project requirements, plans and specifications, quotes, contracts, and payment and billing information.

Subcontractors and suppliers: name, business name, ABN, contact details, trade licences and registrations, insurance certificates, construction induction (White Card) details, safety records, and bank details for payment.

Site visitors and workers: name, contact details, sign-in and sign-out times, induction records, emergency contact details, and incident or injury reports required under work health and safety laws.

Job applicants: resumes, employment history, qualifications, licences, referee details, and any other information you provide in your application.

Website users: information you submit through contact or quote request forms, and technical information such as your IP address, browser type, device information, pages visited and time spent on our site (see Section 9, Cookies).

We do not generally collect sensitive information (such as health information or criminal history). Where we do, for example health information relating to a workplace incident, or a police check where required for a role or project, we will only collect it with your consent or where required or authorised by law.

How we collect personal information

We collect personal information directly from you where reasonably practicable, including when you:

• contact us by phone, email or through our website
• request a quote or enter into a contract with us
• visit or work on one of our construction sites
• apply for a job or tender for work with us
• subscribe to updates or engage with us on social media

We may also collect information from third parties, such as architects, builders, developers, real estate agents, referees, credit reporting bodies, licensing authorities, and publicly available sources, where it is unreasonable or impractical to collect it from you directly.

You can choose to deal with us anonymously or using a pseudonym where lawful and practicable (for example, when making a general enquiry). However, we will generally need your identity and contact details to provide a quote or carry out construction work.

Why we collect and use personal information

We collect, hold and use personal information to:

• respond to enquiries and provide quotes
• plan, manage and deliver construction projects
• enter into and administer contracts
• process payments and manage accounts
• engage and manage subcontractors and suppliers
• meet our work health and safety, building, licensing and insurance obligations
• manage site access, security and incident reporting
• assess job applications and recruit staff
• improve our website, services and customer experience
• send you updates or marketing communications (with your consent)
• comply with our legal and regulatory obligations

Who we disclose personal information to

We may disclose your personal information to:

• subcontractors, tradespeople, suppliers and consultants involved in your project
• architects, engineers, building surveyors, certifiers and project managers
• local councils, government agencies and regulators (such as building authorities and WHS regulators)
• insurers, brokers and legal advisers
• accountants, auditors and financial institutions
• IT, cloud storage, website hosting and software providers
• debt collection agencies, where accounts remain unpaid
• any other party where required or authorised by law

We require third parties who handle personal information on our behalf to protect it appropriately. We do not sell, rent or trade your personal information.

How we store and protect personal information

We store personal information in hard copy and electronic form, including on secure cloud-based systems. We take reasonable steps to protect it from misuse, interference, loss, and unauthorised access, modification or disclosure. These steps include password protection, access controls, secure office storage and staff training.

When personal information is no longer needed for any lawful purpose, we will take reasonable steps to destroy or de-identify it. Please note that we may be required to retain certain records, such as building, contract, safety and tax records, for extended periods under Australian law.

Cookies and website analytics

Our website uses cookies, small files stored on your device, to help the site function, remember your preferences and understand how visitors use it. We may use third-party tools such as Google Analytics, which collect anonymous usage information. You can disable cookies in your browser settings, though some parts of the website may not work properly as a result.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

Accessing and correcting your information

You may request access to the personal information we hold about you, or ask us to correct it if you believe it is inaccurate, out of date, incomplete, irrelevant or misleading. To make a request, please contact our Privacy Officer using the details below.

Tact Construction Pty Ltd

61 Powells Ave, East Bendigo VIC 3550

Phone: 0448 178 077

Email: infor@tactconstructions.com.au

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. The current version will always be available on our website, with the date it was last updated.